Privacy Policy

This Privacy Policy explains how Better App Information Technology LLC, a limited liability company incorporated in Dubai, United Arab Emirates, with its registered office located at Dubai Hills Business Park, Building 1, Office 104, Dubai, UAE ("Company," "we," "our," or "us"), collects, uses, stores, shares, and protects information about you when you use our mobile applications, SaaS platforms, and web applications (collectively, the "Services").

We are committed to safeguarding your privacy and ensuring transparency regarding your personal data.

1. Information We Collect

We may collect the following categories of information:

Personal Identification Information: Name, email address, phone number, company name, billing information.

Account Credentials: Username, password, account preferences.

Usage Data: Logs of access times, device type, IP address, operating system, browser type, app usage statistics.

Content You Provide: Files, images, comments, feedback, reviews, and other content uploaded by you.

Payment Details: Only transaction details; full payment card information is securely handled by our payment processors.

2. How We Use Your Information

We process your data for purposes including but not limited to:

• Delivering, maintaining, and improving our Services.
• Processing transactions and managing subscriptions.
• Communicating important information such as updates, changes, and technical notices.
• Responding to customer support inquiries.
• Conducting research, analytics, and product development.
• Enforcing compliance with our Terms and legal obligations.

3. Legal Basis for Processing (For UAE and International Users)

We rely on the following lawful bases for processing:

• Performance of a contract (providing you the Services).
• Compliance with a legal obligation.
• Legitimate interests, such as improving security and user experience.
• Consent, where applicable.

4. Data Sharing and Disclosure

We do not sell or rent your personal information. We may share your information in the following cases:

Service Providers: Third-party vendors that support our operations (e.g., payment processors, cloud hosting, analytics tools).

Legal Compliance: If required to do so by law or court order.

Business Transfers: If we undergo a merger, acquisition, or sale of assets, your data may be transferred.

All third parties are required to process your information securely and in accordance with applicable data protection laws.

5. Data Storage and Security

We use appropriate technical, administrative, and physical safeguards to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no system is completely secure, and we cannot guarantee absolute security.

Your data may be stored and processed on servers located in the UAE or other jurisdictions, depending on our service architecture.

6. User Rights

Depending on applicable law, you may have the following rights:

• Right to access the personal data we hold about you.
• Right to correct or update inaccurate data.
• Right to request deletion of your personal data.
• Right to restrict or object to certain processing.
• Right to request data portability.

Requests can be made by contacting us through the details in Section 12. We will respond within a reasonable time frame as required by law.

7. Data Retention

We retain personal data for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce agreements. Once retention periods expire, we securely delete or anonymize your data.

8. Cookies and Tracking Technologies

We use cookies, analytics tools, and similar technologies to:

• Enhance the functionality of our Services.
• Understand usage patterns.
• Improve user experience.

You can control or disable cookies through your browser settings. However, some features of the Services may not function properly if cookies are disabled.

9. Children's Privacy

Our Services are not directed at individuals under the age of 18. We do not knowingly collect personal data from minors. If we become aware that we have collected personal information from a minor, we will delete it immediately.

10. International Transfers

By using our Services, you consent to the transfer of your information to countries that may have different data protection laws than your country of residence. We ensure that such transfers comply with applicable legal requirements.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal, operational, or regulatory reasons. Significant changes will be communicated via our website, applications, or email. Your continued use of the Services after such updates signifies your acceptance.

12. Contact Us

If you have questions, concerns, or complaints regarding this Privacy Policy or our data practices, please contact us:

Better App Information Technology LLC
Dubai Hills Business Park, Building 1, Office 104
Dubai, United Arab Emirates
Email: [email protected]
Phone: +971 50 934 0607